Platform Terms & Conditions
BoerWol Neutral Technology Platform — User Agreement
Important Legal Notice
These Terms establish BoerWol as a neutral technology platform only. BoerWol does not buy, sell, own, transport, or guarantee any goods or financial transactions. All parties transact directly with each other.
BOERWOL PLATFORM — TERMS AND CONDITIONS
Effective Date: 1 January 2026 | Version 1.0
Operated by: BoerWol (Pty) Ltd | Republic of South Africa
1. Definitions
"Platform" means the BoerWol digital application, website, and associated services.
"User" means any person or entity who registers and uses the Platform, including farmers, buyers, transporters, brokers, and administrators.
"Listing" means any commodity, livestock, grain, wool, or produce advertised on the Platform by a User.
"Transaction" means any agreement, contract, or commercial exchange concluded between Users through the Platform.
"Load" means a transport requirement posted on the Platform by a User.
"Transporter" means an independent contractor who accepts transport loads through the Platform.
2. Platform Role — Neutral Technology Facilitator
BoerWol operates solely as a neutral technology platform.
- BoerWol is a digital listing system, contract facilitator, logistics connector, settlement calculator, and record keeper only.
- BoerWol is not a buyer, seller, broker, trader, transport operator, or financial guarantor.
- BoerWol does not participate as a principal in any transaction.
- BoerWol facilitates communication and coordination between independent parties.
3. No Ownership of Goods
BoerWol does not at any time take ownership, possession, custody, or control of any goods listed, offered, sold, purchased, or transported through the Platform.
All goods remain the property of the listing party until transferred to the buyer in accordance with the terms agreed between those parties.
Risk of loss, damage, or deterioration of goods rests entirely with the contracting parties and, where applicable, the independent transporter.
4. No Liability for Goods, Quality, or Delivery
BoerWol makes no representation, warranty, or guarantee regarding:
- The existence, condition, quality, grade, weight, or legality of any goods listed
- The accuracy of any listing, offer, or contract recorded on the Platform
- The delivery, condition on arrival, or quantity of goods transported
- The reliability, insurance status, or compliance of any independent transporter
- The financial capacity of any buyer or seller to fulfil their obligations
Users transact entirely at their own risk.
5. Payment and Financial Flow
All payments for commodity transactions are made directly between the contracting buyer and seller, unless those parties have separately agreed to a different arrangement.
All payments for transport services are made directly between the relevant party and the independent transporter.
BoerWol may charge platform fees, listing fees, or commission as separately agreed with Users. Such fees are payable to BoerWol for platform access only, not as a payment holding or escrow service.
BoerWol does not hold, escrow, or guarantee any funds belonging to Users. BoerWol is not a financial services provider.
6. Independent Transporters
All transport services listed on the Logistics Network are provided by independent third-party transport operators.
Transport services provided by independent third parties. BoerWol is not the transport operator.
BoerWol does not insure, guarantee, or take responsibility for:
- Safe delivery of goods
- Actions or omissions of any transporter
- Damage, loss, theft, or mortality of goods in transit
Transporters are required to maintain valid insurance and vehicle compliance. BoerWol displays verification status based on documents uploaded, but does not independently verify the accuracy of such documents.
7. Verification Badges and Identity
BoerWol offers verification badges (Verified Farmer, Verified Transporter, Verified Buyer) based on documents and information submitted by Users.
Verification badges indicate that BoerWol has received and recorded relevant documents, not that BoerWol has inspected goods, audited financials, or guaranteed the identity or conduct of any User.
Users are responsible for conducting their own due diligence before entering into any transaction.
8. Disputes
BoerWol provides a dispute logging and communication facility. In the event of a dispute:
- BoerWol will log the dispute and maintain records of evidence uploaded by parties
- BoerWol may facilitate communication between disputing parties
- BoerWol does not act as arbitrator, judge, or legal enforcer
- BoerWol cannot force payment, return of goods, or performance by any party
Parties retain the right to pursue disputes through the South African legal system independently.
9. Revenue Model
BoerWol earns revenue through legitimate platform fees including but not limited to:
- Listing fees for commodity postings
- Commission percentage on completed and recorded transactions
- Transport booking facilitation fees
- Subscription fees for transporters and market participants
- Premium analytics and reporting access
Fee schedules are communicated to Users at registration and may be updated with reasonable notice.
10. Fraud Prevention and KYC
BoerWol requires Users to complete a Know Your Customer (KYC) process including identity document submission and phone number verification.
BoerWol reserves the right to suspend or terminate accounts where fraudulent listings, duplicate registrations, or dishonest conduct is identified.
Users must not post false listings, misrepresent goods, or impersonate another party.
11. Data and Privacy
BoerWol collects and processes personal and business data as described in the Privacy Policy. By using the Platform, Users consent to this processing.
BoerWol does not sell User data to third parties. Data is used solely for platform operation, communication, and improvement.
12. Governing Law
These Terms are governed by the laws of the Republic of South Africa.
Any dispute arising from these Terms or the use of the Platform shall be subject to the jurisdiction of the South African courts.
13. Amendments
BoerWol reserves the right to amend these Terms at any time. Users will be notified of material changes. Continued use of the Platform after notification constitutes acceptance of the amended Terms.
By registering and using the BoerWol Platform, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
BoerWol (Pty) Ltd · Republic of South Africa · support@boerwol.co.za
